ISO 27001 Certification: RoxPay's Information Security
RoxPay has obtained ISO/IEC 27001:2024 certification for its Information Security Management System, issued by TÜV Italia, protecting the data handled in every payment process.
Request a consultation
What is ISO 27001 certification
ISO/IEC 27001 is the leading international standard for Information Security Management Systems (ISMS). It defines a structured approach to identifying, assessing and mitigating risks related to the confidentiality, integrity and availability of data.
RoxPay has obtained certification (No. 50 100 18951), in the latest UNI CEI EN ISO/IEC 27001:2024 version, issued by TÜV Italia S.r.l. for the Information Security Management System applied to the design and development of software solutions for electronic payment processing.
The certificate is valid from 5 June 2026 to 4 June 2029, with annual surveillance audits and a full management system review every three years, ensuring a security level that is constantly updated against emerging threats.
Why ISO 27001 is essential for digital payments
Structured information risk management
The standard requires a systematic analysis of information security risks, with documented countermeasures reviewed periodically.
A prerequisite for banking partners and card schemes
Financial institutions, acquirers and card schemes increasingly require ISO 27001 certified suppliers to establish partnerships.
Protection from data breaches and penalties
A certified security management system dramatically reduces the risk of data breaches and related GDPR penalties, up to €20 million.
How RoxPay implements ISO 27001
Risk assessment and treatment
Every information asset is classified and subjected to a formal risk assessment, with proportionate technical and organisational countermeasures.
Security controls per Annex A
RoxPay applies the security controls required by the standard: access management, encryption, physical security and operational continuity.
Monitoring and incident response
A structured incident management process enables the rapid detection, classification and response to any security event.
TÜV Italia surveillance audits
TÜV Italia verifies compliance with the standard's requirements every year, with a full management system review every three years.
Concrete benefits for your business
Data protected at every level
RoxPay's Information Security Management System reduces the risk of exposure of sensitive payment data.
Lower risk of incidents and penalties
A structured approach to security reduces the likelihood of data breaches and the resulting regulatory or reputational penalties.
Faster onboarding with banks and partners
RoxPay's ISO 27001 certification speeds up the security checks required by financial institutions and enterprise merchant acquirers.
Trust from enterprise clients and the public sector
Working with an ISO 27001 certified provider strengthens credibility in tenders and relationships with corporate clients.
The difference vs a non-certified provider
| With RoxPay (ISO/IEC 27001:2024) | Non-certified provider | |
|---|---|---|
| Risk management | Formal, documented and periodically reviewed analysis | Informal or absent approach |
| Security controls | Implemented per the standard's Annex A | Not standardised or verified |
| Incident response | Structured process with independent audit | Reactive management, no formal process |
| Operational continuity | Planned and tested periodically | No verified continuity plan |
Download the ISO 27001 certificate
Official document issued by TÜV Italia S.r.l., bilingual Italian/English version.
Frequently asked questions about ISO 27001 certification
What is ISO 27001?
What does ISO 27001 guarantee RoxPay's customers?
How often is the certification renewed?
Where can I download RoxPay's ISO 27001 certificate?
RoxPay is also certified for process quality: discover the ISO 9001 certification .
Learn more about all our protection measures on the security and fraud prevention .
Discover RoxPay's plans and rates on the pricing page .
Trust your payments to an ISO 27001 certified infrastructure
Discover how RoxPay's Information Security Management System protects every transaction for your business.
