1. Who we are — Data Controller
The Data Controller for personal data collected through this website is RoxPay S.r.l., an Italian fintech company certified PCI DSS Level 1 and registered with OAM (Italian Agent and Broker Register).
- Email: info@roxpay.eu
- Phone: +39 0577 160 7577
- Website: roxpay.eu
- Certifications: PCI DSS Level 1 | OAM Registration
For any enquiries about cookies or data processing, please contact us at info@roxpay.eu.
2. What cookies are
Cookies are small text files placed on your device (computer, smartphone or tablet) by websites you visit. They allow the site to recognise your device on subsequent visits and to remember your preferences.
Cookies are classified by:
- Duration: session cookies (deleted when the browser is closed) or persistent cookies (retained for a defined period).
- Origin: first-party cookies (set by roxpay.eu) or third-party cookies (set by external domains such as Google, Meta).
Similar technologies include web beacons, tracking pixels and local storage. This policy applies to all such technologies.
3. Cookie categories we use
3.1 Necessary / Technical cookies — always active
Essential for the website to function. They do not require user consent and cannot be disabled via our banner. Used for:
- Session management and user authentication (
PHPSESSID) - CSRF protection (form security)
- Server load balancing
- Language preference storage
- Saving your cookie consent choices (
roxpay_cookie_consent)
3.2 Analytical cookies — consent required
Collect anonymous, aggregated data on how users interact with the site (pages visited, dwell time, traffic source). The primary provider is Google Analytics (Google LLC). No personally identifiable data is collected without your consent.
3.3 Marketing / profiling cookies — consent required
Track visitors across websites to serve personalised ads and measure advertising campaign effectiveness. Primary providers: Google Ads (Google LLC) and Meta Pixel (Meta Platforms Inc.).
4. Specific cookie table
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
roxpay_cookie_consent | RoxPay | Stores cookie consent preferences | 1 year | Necessary |
PHPSESSID | RoxPay | Identifies the user session | Session | Necessary |
_ga | Google Analytics | Distinguishes unique users | 2 years | Analytical |
_gid | Google Analytics | Distinguishes users — daily ID | 24 hours | Analytical |
_gat | Google Analytics | Throttles request rate | 1 minute | Analytical |
_ga_* | Google Analytics 4 | Maintains GA4 session state | 2 years | Analytical |
_fbp | Meta (Facebook) | Identifies browsers for Facebook ads | 3 months | Marketing |
_fbc | Meta (Facebook) | Stores last Facebook ad click | 2 years | Marketing |
_gcl_au | Google Ads | Google Ads conversion tracking | 3 months | Marketing |
5. Third-party cookies
Some features of this site use services provided by third parties that may set their own cookies. RoxPay does not directly control these cookies. Please refer to the respective privacy policies:
- Google LLC (Analytics, Ads): policies.google.com/privacy
- Meta Platforms Inc. (Meta Pixel): facebook.com/privacy/policy
Transfers of data to third countries (e.g. USA) take place on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission under Art. 46 GDPR.
6. Managing your consent
6.1 Via the cookie banner on this site
On your first visit, a banner allows you to: accept all cookies, reject all, or customise preferences per category. Your choices are saved for 1 year.
6.2 Via browser settings
You can configure your browser to block or delete cookies. Note that disabling technical cookies may impair website functionality.
6.3 Google Analytics opt-out
Install the browser add-on: tools.google.com/dlpage/gaoptout
6.4 Meta / Facebook opt-out
Manage your Meta ad preferences: facebook.com/settings?tab=ads
7. Withdrawing consent
You may withdraw or modify your consent at any time by clicking the "Edit cookie preferences" button displayed in the bottom-left corner of every page after your initial choice. The preference panel will open, allowing you to change your settings for each cookie category.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal (Art. 7(3) GDPR).
8. Changes to this Cookie Policy
RoxPay S.r.l. reserves the right to update this Cookie Policy to reflect regulatory, technological or operational changes. In case of material updates, the last-updated date on this page will be revised. We encourage you to review this page periodically.
Last updated: April 29, 2025.
9. Contact and data subject rights
To exercise your rights under the GDPR (access, rectification, erasure, restriction, portability, objection) or for any enquiry about this Cookie Policy, please contact:
- Email: info@roxpay.eu
- Phone: +39 0577 160 7577
You also have the right to lodge a complaint with the supervisory authority in your country of residence. In Italy: garanteprivacy.it. In the EU: edpb.europa.eu.
