Car rental

Payments designed for car rental companies

Security deposit held at booking, rental balance settled at vehicle pickup and automatic charges for damage or extras on return: a system built around how a rental company actually operates.

Why it works

Why RoxPay works for car rental companies

The way a car rental company manages deposits and balances follows specific patterns, which is exactly why RoxPay's approach fits well.

The deposit needs a fund hold, not a charge

The deposit must be pre-authorised on the card and released on return, without actually holding funds unless needed.

Damage and extras are often charged remotely

Damage discovered after the vehicle is returned, or mileage extras, require a later charge on the same card, without the customer present.

Online bookings need immediate card verification

Verifying the card is valid at booking time reduces no-shows and unpaid rentals.

How it works

How RoxPay helps your car rental company

RoxPay lets you pre-authorise the deposit, collect the balance at pickup and charge damage or extras even after the vehicle is returned, all tracked automatically.

Deposit pre-authorisation

Hold the deposit on the card at booking without charging it, releasing it automatically on return.

Remote extra charges (MOTO)

Charge damage or additional costs discovered after return, using card details already on file.

Card verification at booking

Confirm the card is valid at the time of the online booking, reducing no-shows.

Smart POS at the rental desk

Android terminal with NFC to collect balances and extras right at the vehicle pickup counter.

Use case

How much you can cut down on unrecovered damage

Damage discovered after a vehicle is returned, if not handled immediately, risks never being recovered. With remote charging on card details already on file from the rental, the company collects the extra charge even days later, without having to track the customer down.

On online bookings, verifying the card at request time drastically reduces no-shows, while pre-authorising the deposit avoids unnecessarily holding funds that will be released on return.

Up to 90%

Damage and extras recovered even remotely

Up to -30%

Bookings with no-show

Automatic

Deposit release on vehicle return

Real benefits

What changes for your business

01

Deposits managed with no risk

Pre-authorisation and automatic release, without holding funds longer than needed.

02

Extras recovered even remotely

MOTO payment lets you charge damage discovered after the vehicle is returned.

03

Fewer wasted bookings

Card verification at booking reduces unpaid or missed rentals.

04

Faster pickup and return

The smart POS closes balances and extras in seconds at the rental desk.

05

Secure and compliant payments

3-D Secure and PSD2 compliance on every transaction, including remote ones.

Frequently asked questions

The most common questions

Can I hold a deposit without charging it right away?

Yes, RoxPay supports pre-authorisation: the deposit is held on the card and released automatically on return, if there's no damage.

How do I charge damage discovered after the vehicle is returned?

With MOTO payment you can charge the amount using card details already on file from the rental, without having to call the customer back in.

Can I verify the card at the time of an online booking?

Yes, you can request a verification or pre-authorisation already at booking time, reducing no-shows.

Does RoxPay integrate with my rental company's management system?

Yes, we connect to leading rent-a-car systems via REST API, with automatic reconciliation of every payment.

Recover every damage and extra, even remotely

Deposit pre-authorisation, balance at pickup and remote extra charges, all in one solution.