Payments built for opticians
Deposit on made-to-order glasses, balance on pickup and installments on frames and progressive lenses: manage every stage of the sale with no risk.
Order with a deposit
The client orders custom lenses or frames and pays a deposit.
Made-to-order processing
The lenses are processed in the lab within the expected timeframe.
Glasses ready
The client receives a notification when the order is ready for pickup.
Pickup and balance
Pick up and pay the balance in seconds with the in-store smart POS.
Why RoxPay works for opticians
Selling made-to-order glasses follows precise logic: that's why RoxPay's approach fits your store so well.
The deposit removes the risk on custom orders
Progressive lenses and frames made to order are always covered by an upfront deposit, even if the client doesn't pick up the order.
Installments lower the purchase threshold
Splitting the payment makes branded frames and progressive lenses more accessible, an expense the client would otherwise put off.
Partial refunds calculate themselves
Returns and warranty replacements are handled with automatic partial refunds, with no manual calculations to do by hand.
How RoxPay helps your store
RoxPay lets you collect a deposit at order time, settle the balance on pickup and offer installments on more expensive purchases, with partial refunds handled automatically when needed.
Deposit on made-to-order glasses
The client pays a deposit when ordering custom glasses, covering the material cost if the order isn't picked up.
Installments on progressive lenses and frames
Automatically split more expensive purchases into installments, with no need to manage the following payments yourself.
Fast balance settlement on pickup
Smart terminal with NFC to complete payment in seconds when the client picks up their glasses.
Automatic partial refunds
Handle returns and warranty replacements with partial refunds calculated and tracked automatically by the system.
How much you can increase your average ticket value
Progressive lenses made to order and never picked up represent a cost the store has to absorb. A mandatory deposit on the order, paid online or in-store, always covers the material cost, even when the client doesn't show up for pickup.
Offering installment payments on more expensive purchases makes branded frames and progressive lenses more accessible, increasing average ticket value without hurting the store's cash flow.
Material cost covered by the deposit
Average ticket value with installments
Losses on orders never picked up
What changes for your business
No risk on ordered material
The deposit always covers the cost of custom-made lenses and frames.
More accessible purchases
Installments make it easier to buy branded frames and progressive lenses.
Returns handled with no manual calculations
Partial refunds on warranties and replacements tracked automatically.
Fast balance settlement on pickup
The final payment is completed in seconds with the in-store smart POS.
Secure, compliant payments
3-D Secure and PSD2 compliance on every deposit and every installment.
The most common questions
Can I set a different deposit depending on the product type?
Yes, you can define different deposit percentages for frames, standard lenses or made-to-order progressive lenses.
What happens if the client doesn't pick up their glasses?
The deposit already paid stays as coverage for the cost of the processed material, according to the terms you set.
Are installments available for online purchases too?
Yes, you can offer installment payments both in-store and via a payment link for remotely managed orders.
How do I handle a partial refund on a warranty lens?
You can record a partial refund directly from the dashboard, automatically tracked on the client's statement.
Simplify selling made-to-order glasses
Deposit at order time, balance on pickup and installments on more expensive purchases, all in one solution.
