Payments designed for removal companies
Quote with deposit to secure the date, balance settled at the end of the move and instalments for expensive international removals: a system built around how a removal company actually operates.
Quote with deposit
The customer secures the moving date with an online deposit.
Move in progress
The team carries out the move with the date already confirmed and paid.
Balance at job completion
The balance is paid on-site with the team's mobile POS.
Digital receipt
The receipt arrives via SMS or email, with no paper.
Why RoxPay works for removal companies
The way a removal company books and collects payments follows specific patterns, which is exactly why RoxPay's approach fits well.
The moving date needs to be secured with a deposit
An online deposit on the quote reduces last-minute cancellations and reserves the team and vehicle for that date.
The balance is collected on-site, at job completion
Payment often happens at the end of the move, right at the customer's home, without a fixed till.
International removals call for instalments
Splitting the cost of a long-distance or international move into instalments makes the service accessible without discounting the quote.
How RoxPay helps your removal company
RoxPay lets you collect the quote deposit, get paid the balance on-site at job completion and offer instalments on expensive moves, all tracked automatically.
Online deposit on the quote
The customer secures the moving date via a payment link, reducing last-minute cancellations.
Mobile POS for on-site balance
The team collects the balance right at job completion with a portable Android terminal.
Instalments on international removals
Split the cost of long-distance or international moves into automatic instalments.
Quote confirmed by phone (MOTO)
Collect the deposit even when the quote is closed only by phone, without the customer present.
How much you can cut down on last-minute cancellations
A moving date secured with no deposit has a high cancellation rate, leaving the team and vehicle idle with no alternative work planned. By requiring an online deposit at quote confirmation, the calendar fills up only with genuinely confirmed moves.
On the balance, being able to collect directly on-site at job completion with a mobile terminal saves the team from chasing payment later, while instalments on international moves raise the average value of accepted quotes.
Cancellations of scheduled moves
Balance collected at job completion
International quotes accepted thanks to instalments
What changes for your business
Fewer last-minute cancellations
The online deposit on the quote makes the moving date binding for the customer.
Direct on-site collection
The mobile POS lets the team get paid at job completion, without chasing the balance afterwards.
More international moves accepted
Instalments make long-distance moves accessible without discounting the quote.
Quotes confirmed even remotely
MOTO payment covers deposits closed only by phone.
Secure and compliant payments
3-D Secure and PSD2 compliance on every transaction, including remote ones.
The most common questions
Can I request a deposit to secure the moving date?
Yes, you can send a payment link to confirm the booking, reducing last-minute cancellations.
How do I collect the balance if payment happens at the end of the move?
With the mobile POS the team can collect payment directly on-site by card or contactless, at job completion.
Can I offer instalments on an expensive international move?
Yes, you set the number of instalments and the amount: the system handles automatic charges on the agreed dates.
Can I collect a deposit if the quote is closed by phone?
Yes, with MOTO payment you can record the card and charge remotely, in full regulatory compliance.
Fill your calendar with only confirmed moves
Online deposit on the quote, mobile POS for the on-site balance and instalments on international removals, all in one solution.
